Fedex or FedUp

Horrible customer service from Komola. Called to follow up on a quote and she sent me the relevant details. Responded to her email and when I didn't hear back from her, I called.

Spoke to Amanda who said that she'd ask her to call back. When she called, I said that I was following up on the email I sent. She rudely said that she's not on email and she's on leave from today, so she has her emails set on Out of Office.

Told her that I didn't get an Out of Office message and if she was not interested in assisting, then I'd wait for Monday and speak to Rozelle, who was very helpful on Friday.

If Komola was only on leave from today, she should have still been responding to emails. I hung up on her, because her attitude was deplorable and she seemed disinterested in assisting.