PV
Peter V
1 reviews | Active since Aug 2018
31 Jul 2020, 10:40
FEDEX = NO SERVICE
Had a package coming from Germany. Eveything went well till it arrived in South Africa. I am waiting on a clearance invoice - basically a import duty to pay on the items I purchased in Germany. Ive been trying for 5 days, calling FEDEX South Africa daily. To date I have made 53 phones with only one answered. So I have no idea how I will get the package or if I ever will..... There isnt a work in the dictionary on how incompatent and just how poor service delivery is for FEDEX South Africa. If you use choose to use FEDEX after reading all about there poor service you deserve to suffer....Thats my assesemt. Never ever will I use them again.
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Replies (1)Fedex Express's replyOfficial
31 Jul 2020, 12:53Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Fedex Express's reply31 Jul 2020, 12:53
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
