Fedex never answers their phones!

Firstly the online tracking portal never works - not once have I ever been able to track a parcel in this way. Secondly, I waited over 15mins for the client services department to answer their phone and then gave up. This is another lost cause, as I can never get them to answer their phone. Lastly, delivery is slow and completely unexpected - they literally just arrive at your door at any time, without warning, unlike many other delivery companies who email or at the very least sms when they are going to deliver. I am hugely disappointed that Loot use them as a carrier because I have never had good service from Fedex. There is always an excuse.