JG
John G
1 reviews | Active since Oct 2009
26 Mar 2019, 12:36
Fedex, neither express, nor even slighly good
Despite having an account with Fedex for more than 15 years, and emailing them before each shipment arrives in SA, giving them our account number and all our particulars and then receiving an email that all is in order, EVERY SINGLE SHIPMENT is stopped pending pre-payment for the shipment because they're not aware we have an account with them. This is the 3rd time in 3 months this has happened and to say it's pathetic is the understatement of the year.
Fedex, not a company I want to use ever again. I am now informing my international suppliers NOT to ship with Fedex to me in future.
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Fedex Express's replyOfficial
27 Mar 2019, 10:03 Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Tamryn Collinge
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Tamryn Collinge
Fedex Express's reply27 Mar 2019, 10:03
Official
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Tamryn Collinge
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Tamryn Collinge