FedEx? More Like FED UP!
I have a parcel which is a warranty claim that FedEx has been handling since the 1st week in May 2020. It is over since months later and I have still not received my parcel. The clearance administrator Ruth Moyo is *********** to the point that I would say she is useless. She hasn't responded to my email from October 14 2020. FedEx is meant to be a premium, reliable and world-renowned courier company but my experince with them has been nothing short of awful!
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Replies (3)
Fedex Express's replyOfficial
26 Nov 2020, 12:59Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Best regards,
Fedex Express's reply26 Nov 2020, 12:59
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Best regards,
's updateReviewer Update
26 Nov 2020, 13:00Thank you Melanie, I am available on ***
's update26 Nov 2020, 13:00
Reviewer Update
Thank you Melanie, I am available on ***
Fedex Express's replyOfficial
11 Jun 2021, 12:28Thank you for your patience, we are closing the case. Should you require additional assistance please do not hesitate to contact FedEx on ***
Best regards,
Fedex Express's reply11 Jun 2021, 12:28
Official
Thank you for your patience, we are closing the case. Should you require additional assistance please do not hesitate to contact FedEx on ***
Best regards,