CK
C K

1 reviews | Active since Feb 2020

10 Feb 2020, 16:57

Fedex misguiding **** courier company

I order some medicine from India . But not Fedex says it’s in port of health. And I need a license from SAHPRA I have tried enough to get in contact with SAHPRA , no one picks up the phone or anything is happening .

So I am taking it to court , since it was not my Job to so do THESE thing. I was informed by Fedex that all I need was prescription and invoice for the medicine to clear in South Africa . And Fedex misguided me regarding it just to take a huge amount of money as courier charges

If I would have known the hassle i have to go thro for this . I would have few to India and brought my medicine my self . Actually I have lost nearly R7000 including shipping charges coz Fedex just wanted my money and did not care about my service .

So I don’t mind spending more money on bringing Fedex to court and leaving it to **** people by giving wrong information

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Replies (1)
Fedex Express
Fedex Express's reply10 Feb 2020, 17:01
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie