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Theresa T

1 reviews | Active since Mar 2020

07 Oct 2020, 08:57

FEDEX- MATTER STILL NOT RESOLVED!!!!!! UNBELIEVABLE

Tomorrow it will be a week since I had to vent to Hellopeter regarding my refund from Fedex that I am waiting for now for almost a month, after numerous mails and no reply from anyone. I don't know what the delay is as Zirina is not communicating with me. I was copied in a mail from Melanie and Daleen to Zirina where they requested an update but nothing. If this matter does not get resolved today, I am taking it further, believe me I had enough!!!!!!!!!!!!!!!!

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Replies (1)
Fedex Express
Fedex Express's reply07 Oct 2020, 09:06
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.

Regards,
Melanie