1 reviews | Active since Mar 2009

15 Feb 2016, 17:26

Fedex makes off with my mother's money

When I attempted to settle import duty on a foreign shipment sent as a gift to my mother, the Fedex online payment system debited her credit card multiple times.<br> <br> I have repeatedly attempted to get Fedex to reverse the erroneous transactions, to no avail. <br> <br> Thus is a waste of my valuable time and trouble.<br> <br>

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Replies (1)
Fedex Express
Fedex Express's reply16 Feb 2016, 09:05
Official
Hello charley,

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge