TG
Theunis G
1 reviews | Active since Dec 2018
28 Dec 2018, 10:46
Fedex lost package
Shipped package from the US to SA on 10 December. Package lost and I requested a trace. Still no idea on the whereabouts of the package two weeks later.... Very disappointed with Fedex, this is the second time.
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Replies (2)
Fedex Express's replyOfficial
28 Dec 2018, 11:09 Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Fedex Express's reply28 Dec 2018, 11:09
Official
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
TG
Theunis G's updateReviewer Update
28 Dec 2018, 12:01Hi there
Appreciate it. I have sent numerous mails and made over 50 calls... a lady named Harriet Nongwe is assisting but the issue is not being resolved. I do not understand how after 2 weeks there can be no clue to the whereabouts of the package
TG
Theunis G's update28 Dec 2018, 12:01
Reviewer Update
Hi there
Appreciate it. I have sent numerous mails and made over 50 calls... a lady named Harriet Nongwe is assisting but the issue is not being resolved. I do not understand how after 2 weeks there can be no clue to the whereabouts of the package