cB
candice B

1 reviews | Active since Aug 2012

20 Apr 2015, 18:53

FedEx loses 7kg last of its kind pc chassis

I am really upset... FedEx manage to loose last of it's kind in South Africa pc case. It took me 4 months to safe up for the thermaltake a31 chaser. Now they says it's missing and although I will get refunded by the online company I bought it from it doesn't change the fact that I am now without my case and I must either import the item my self or I must choose something different. I don't want something different I want my case. I think fedex should either find my case let me buy the same case on Amazon and arrange free pick up to compensate me. I had the choice at the checkout page to choose drawing but I choose FedEx no I will regret that decision. My waybill number is. WW***

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Replies (1)
Fedex Express
Fedex Express's reply21 Apr 2015, 10:50
Official
Hello Roswell100,

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge