PR
Paul R

1 reviews | Active since Oct 2011

04 Sept 2020, 09:06

FEDEX LACK OF DELIVERY

i paid over R1000 for a package to be delivered express. it is now over a month, and my package has not been delivered. Fedex says its at customs, but seem not to be in any rush to have my package delivered to me. i have been sent from pillar to post, spending an hour a day on calls, to no avail. poorest express service i have ever received.

0
Replies (2)
Fedex Express
Fedex Express's reply04 Sept 2020, 09:48
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
PR
Paul R's update28 Oct 2020, 10:22
Reviewer Update
Good day Melanie.

i still have not received my goods