LU
Leona U

1 reviews | Active since May 2013

06 Jan 2023, 09:12

FedEx kept their promise

FedEx undertook to refund me an amount because I paid duties and taxes twice for a shipment (I paid duties and taxes upfront via myUS). It took some time (probably because of administrative procedures), but they kept their promise. Thanks to Lunga and her team.

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Replies (1)
Fedex Express
Fedex Express's reply06 Jan 2023, 09:15
Official
Thank you for taking the time to write about your experience that you have had with FedEx. We will ensure that our team members receive the recognition they duly deserve Kind regards Leigh Taylor