Fedex is such a disgrace and doesn't care about it's customers or the parcels it's transporting

The so called professional shipping company delivered a broken parcel to me on the 5th of November, tried calling them , their lines don't go through, sent an email to ***, picture of the broken item were attached on the mail, I received response from a lady called Brenda, who advised that she will forward the matter to the claims desk, days went by without any update from Fedex, I then sent another mail asking for an update, kindly enough Brenda responded and copied Linda, I guess she is the one that needs to assist with the issue, the so High mighty Linda, doesn't respond to mail nor make any follow up. Fedex is this how you treat your so called customer and you want us to keep on supporting you, your service is so pathetic and disgusting at the same time, if you don't want to assist people just close the business and go jump the nearest cliff you find.

Our parcels might no mean **** to you but to us they are valuable, your service sucks and it's ****ed up