SM
Sisa M
1 reviews | Active since Aug 2012
25 Jul 2025, 09:40
FedEx is forever *********** and unprofessional
I have a parcel that was supposed to be delivered on the 24th of July and as expected Fedex didn't deliver. I called them and they told me that the parcel is in their warehouse and will be delivered on the 30th. Can someone make it makes sense why they are keeping my parcel when i have an event on Monday and i need to use that parcel on that day. So unprofessional that every time they have to be a complaint for them to do a proper job!!!!
Helpful (0)
Replies (4)0
Replies (4)
Fedex Express's replyOfficial
25 Jul 2025, 09:45Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly.A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.
Best regards,Resolution Desk
Best regards,Resolution Desk
Fedex Express's reply25 Jul 2025, 09:45
Official
Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly.A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.
Best regards,Resolution Desk
Best regards,Resolution Desk
SM
Sisa M's updateReviewer Update
25 Jul 2025, 11:582 hours later no one has called!!
SM
Sisa M's update25 Jul 2025, 11:58
Reviewer Update
2 hours later no one has called!!
Fedex Express's replyOfficial
25 Jul 2025, 15:15The Team is working on this, they will ensure delivery
Fedex Express's reply25 Jul 2025, 15:15
Official
The Team is working on this, they will ensure delivery
Fedex Express's replyOfficial
28 Jul 2025, 09:34Dear Sisa,Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again.
Kind regardsResolution desk
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again.
Kind regardsResolution desk
Fedex Express's reply28 Jul 2025, 09:34
Official
Dear Sisa,Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again.
Kind regardsResolution desk
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again.
Kind regardsResolution desk