Fedex is currupt and service is bad!

My parcel only took three days to arrive in Jhb from Shenzen, China Since 05Jul,2020 it was stuck at Jhb.

I received an email 7July from Chritiel Callan Linsae Khan (***) that sent me an income tax invoice. That is where the bad service started. The invoice banking details on the invoice was wrong so Chritiel sent me an email with the new Branch Code: 01 8105 and told me to send a proof of payment to my own email address and not to her *** address.

I got confused and wanted to find out if this was a **** and what was the correct details so that I can pay income tax and receive my parcel.

Phoning FedEx was impossible! When I dial *** I pressed 0 because i do not have an account pressed 1 for international shipment pressed 4 for inquiries related to invoice They then said I must press 0 if I do not have an invoice and the invoice number if I do have one. I then inserted the invoice number that also starts with a 0 so it did not accepted it and took me to Customer service that never answers their calls.

I tried calling five time through the day with no luck.

I then phoned first thing this morning and spoke to Lucean Simmers (***) I asked him what was fedex account details and then he gave me the same details that was on the invoice I received so why did *** then give me the wrong details??? Lucean Simmers said he will forward the email to their team leader, Daleen Smith (***)

After five hours Daleen emailed back and said the branch code is 019205(Christiel said I must use 018105)

I asked Daleen why did Christiel Khan gave me the wrong banking info and when will my parcel be delivered after payment has been made? She still hav'nt responded!

Be careful of fedex staff... some of them are trying to ***** your money!