Fedex is a waste of time
We have been calling over for 4 weeks trying to get our package released from customs clearance with no luck. 1 Wilma Nienaber(Clearance Administrator Senior)Direct: +27 10 ********** is not even responding to our emails nor returning our calls. 2.Susan Keebine (Manager) never answers any call and is never in the office.
Looks like Fedex is running a circus cause their consultants(Mpho Moshobane) don't even care about their customers. Fedex is bad for business.. Stay away.
Helpful (0)
Replies (2)0
Replies (2)
Fedex Express's replyOfficial
24 Jan 2019, 12:17 Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Tamryn Collinge
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Tamryn Collinge
Fedex Express's reply24 Jan 2019, 12:17
Official
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Tamryn Collinge
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Tamryn Collinge
's updateReviewer Update
24 Jan 2019, 12:28i have heard this over the weeks of waiting for my shipment. Your SLA is not great. https://twitter.com/Tshepisoallies
's update24 Jan 2019, 12:28
Reviewer Update
i have heard this over the weeks of waiting for my shipment. Your SLA is not great. https://twitter.com/Tshepisoallies