PN
Phindile N
1 reviews | Active since Oct 2020
05 Nov 2024, 18:38
FedEx is a ****, I want my refund
Pathetic service from FedEx they I ordered from SHEIN with an amount of R1400 and they charged me R807. I investigated the matter I found out that it was erroneous charge I'm supposed to pay R459. I have a proof and then the lady who was assisting me told me to send proof prove of payment and a bank letter of which I did and was ignored after that. I send messages everyday and even try to phone them with no luck of anyone responding. I'm starting to think that FedEx is a **** they're robbing poor citizens. After here I'm writing to the Ombudsman because I want my refund.
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Fedex Express's replyOfficial
06 Nov 2024, 09:53Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you to resolve this as soon as possible. I trust this is in order. RegardsResolution desk
Fedex Express's reply06 Nov 2024, 09:53
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you to resolve this as soon as possible. I trust this is in order. RegardsResolution desk