SS
Shamona S

1 reviews | Active since Dec 2020

20 Dec 2023, 09:06

FedEx how are you still in business? Shockihg!

The most *********** and infuriating company to deal with. They will ensure that the only way to contact them is via that half asleep call centre and even with the Operations Manager in the emails, I am still fighting a losing battle to get a few clothing items to my nieces as a simple Christmas gift! If it even gets there or becomes someone else's Christmas gift, we will find out. The delays are deliberate especially since it's coming to the year end and it seems like every excuse is being used to ensure an awful experience to a paying client. Stay clear from this lot!

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Replies (1)
Fedex Express
Fedex Express's reply21 Dec 2023, 10:52
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you to resolve this as soon as possible. I trust this is in order.
 
Regards
Siya Malinga