1 reviews | Active since Jul 2017

10 May 2018, 11:43

FEDEX HAVE LOST MY PASSPORT

FEDEX have lost my parcel!!!!! This happens to be my passport. I have the waybill number, I have a copy of the waybill which was collected by a driver and then taken to Pretoria Fedex and they cannot find it. This all took place on the 3rd of May 2018. WHERE IS MY PASSPORT. I have paid alot of money for my trip!!!!! You cant even track the parcel as the waybill doesnt come up?????

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Replies (2)
Fedex Express
Fedex Express's reply10 May 2018, 11:59
Official

Hello

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,

Tamryn Collinge

's update11 May 2018, 05:10
Reviewer Update
FEDEX! You have still not found my passport, the waybill shows that your driver took it! Please find it, I want to go on the trip I have planned with my husband. Please give me back my passport!!!!!!!!