SH
Sabrina H
1 reviews | Active since Aug 2022
04 Jan 2024, 08:30
FedEx Harassment and Incompetence
I'm writing this with much annoyance, because I feel you guys won't stop harassing me. Since it's so complex to lay a complaint at FedEx Express directly, I have to resort here. FDX-invoicedisptach keeps emailing me invoice documents that don't belong to me. Firstly, this is a breach of the client POPI act as I can see all the information on the document. Secondly, after I responded by asking FedEx to stop emailing me, SSAinvoicequeries emails me back with a "Statement of Account" requesting payments of invoices that doesn't belong to me and I DO NOT HAVE AN ACCOUNT. Get your admin department in order FedEx.
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Fedex Express's replyOfficial
04 Jan 2024, 09:09Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you directly to resolve this as soon as possible. I trust this is in order. RegardsResolution desk
Fedex Express's reply04 Jan 2024, 09:09
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you directly to resolve this as soon as possible. I trust this is in order. RegardsResolution desk
SH
Sabrina H's updateReviewer Update
09 Jan 2024, 23:05How long is a "short while"?
I want it in writing that the invoices are not mine and that you will stop emailing me invoices.
I do not have a FedEx account nor have I used FedEx. I do not even know how you got my email as well??? Do you know how much unnecessary stress you give me every time I get sent an invoice.....
I want it in writing that the invoices are not mine and that you will stop emailing me invoices.
I do not have a FedEx account nor have I used FedEx. I do not even know how you got my email as well??? Do you know how much unnecessary stress you give me every time I get sent an invoice.....
SH
Sabrina H's update09 Jan 2024, 23:05
Reviewer Update
How long is a "short while"?
I want it in writing that the invoices are not mine and that you will stop emailing me invoices.
I do not have a FedEx account nor have I used FedEx. I do not even know how you got my email as well??? Do you know how much unnecessary stress you give me every time I get sent an invoice.....
I want it in writing that the invoices are not mine and that you will stop emailing me invoices.
I do not have a FedEx account nor have I used FedEx. I do not even know how you got my email as well??? Do you know how much unnecessary stress you give me every time I get sent an invoice.....