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Vicki S

1 reviews | Active since Sept 2021

07 Sept 2021, 14:25

FedEx- great service (Brandon Luke)

I have been dealing with Fedex for a while now, and found the service reasonable - with certain problems now and again. However , since I've spoken to Brandon Luke a few weeks ago my opinion about FedEx Express has changed completely. The level of service that Brandon Luke delivers is exceptional - he goes over and above his duties to ensure resolution of a any query I present him with. He never passes the buck even if the issue is not part of his duties , - he truly delivers excellent client service. I know I can always count on him to follow through and come back to me. My deliveries are always problem free and FAST since he has been assisting me. He is an asset to FedEx Express and without a doubt I can honsestly say that I'll recommend using FedEx as a service provider.

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Replies (1)
Fedex Express
Fedex Express's reply07 Sept 2021, 14:30
Official
Thank you for taking the time to write about the experience that you have had with FedEx. We will ensure that our team members receive the recognition they duly deserve.

Regards 
Brenda