FEDEX GIVE ME ASSURANCE

Hi Fedex am about to purchase a clutch kit for my car from USA to South Africa, but with a terrible service from SA Post Office its makes me worry. How long can you deliver from . The moment the parcel arrives from Johannesburg international airport to Cape Town i heard one person complaining that you refuse to deliver and your call centre are very rude. my email is ********** I will better be sure before ordering.