KM
Karl MAAller
1 reviews | Active since Jun 2010
08 Sept 2020, 08:38
Fedex fine until it gets to South Africa
Here we go again. Tracking stops working when the package reaches South Africa. Customer support tells me it has cleared customs yesterday, but no invoice available. Tracker shows no updates. Scheduled delivery day is today, but the package is still in Joburg and I am in Cape Town.
Helpful (0)
Replies (1)0
Replies (1)
Fedex Express's replyOfficial
08 Sept 2020, 08:55Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards
Brenda
Regards
Brenda
Fedex Express's reply08 Sept 2020, 08:55
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards
Brenda
Regards
Brenda