WC
Wallen C

1 reviews | Active since Sept 2018

27 Dec 2018, 22:47

Fedex fiddling with my parcel for two weeks

Fedex has had my parcel with them for two weeks now. And in those two weeks, I have spoken to 4 agents each promising me that my package is now on its way to customs yet each time I call back it's still in the same position as before. I deal with couriers daily and hands down, this service from Fedex is the worst I have seen in South Africa.

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Replies (1)
Fedex Express
Fedex Express's reply28 Dec 2018, 09:53
Official
 Hello 

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
 I trust this is in order. 

Regards, 

Tamryn Collinge