YM
Yolande M
1 reviews | Active since Oct 2022
16 Aug 2023, 11:30
FEDEX
We as a company have shipments coming regularly and on every single shipment there has been issues. we have issues with clearing and invoicing discrepancies worst shipper to deal with and having an account with. i would not recommend using them. speaking to their consultants is like speaking to a wall instructions are never followed and promises of them calling back never happens.
Helpful (0)
Replies (3)0
Replies (3)
Fedex Express's replyOfficial
17 Aug 2023, 00:04Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Lunga Khoza
Lunga Khoza
Fedex Express's reply17 Aug 2023, 00:04
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Lunga Khoza
Lunga Khoza
YM
Yolande M's updateReviewer Update
22 Aug 2023, 07:38Issue still not resolved emails have been sent but no resolution absolutely no customer service.
YM
Yolande M's update22 Aug 2023, 07:38
Reviewer Update
Issue still not resolved emails have been sent but no resolution absolutely no customer service.
Fedex Express's replyOfficial
22 Aug 2023, 08:00Good day Yolande...we have been communicating with the relevant department to get the issue resolved asap, kindly allow us time to investigate on the matter as to why the instructions weren't followed thank you.
Regards
Mathapelo Melato
Regards
Mathapelo Melato
Fedex Express's reply22 Aug 2023, 08:00
Official
Good day Yolande...we have been communicating with the relevant department to get the issue resolved asap, kindly allow us time to investigate on the matter as to why the instructions weren't followed thank you.
Regards
Mathapelo Melato
Regards
Mathapelo Melato