JM
John M
1 reviews | Active since Nov 2012
20 Aug 2022, 11:46
Fedex Fail
This is actually about Fedex Cross Border, not Express. I bought an item from the UK and paid quite a bit for courier delivery. The item cleared customs 5 days ago and I received an SMS telling me to have cash available for customs. 5 days later and all their tracking tells me is that "DELIVERY DATE REBOOKED BY CONSIGNEE". Try and get a contact number!!!! Doesn't seem to exist.
Helpful (0)
Replies (1)0
Replies (1)
Fedex Express's replyOfficial
20 Aug 2022, 15:38Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Valdemiro Macome
Valdemiro Macome
Fedex Express's reply20 Aug 2022, 15:38
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Valdemiro Macome
Valdemiro Macome