CV
Craig V
1 reviews | Active since Dec 2023
01 Mar 2024, 09:17
Fedex express lack of service
No contact numbers are working, late delivery, no updates on online tracking, virtual assistant is useless. No impressed with there service.
Helpful (0)
Replies (4)0
Replies (4)
Fedex Express's replyOfficial
05 Mar 2024, 11:24Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you to resolve this as soon as possible. I trust this is in order. RegardsResolution desk
Fedex Express's reply05 Mar 2024, 11:24
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you to resolve this as soon as possible. I trust this is in order. RegardsResolution desk
CV
Craig V's updateReviewer Update
11 Mar 2024, 10:06No one had yet been able to tell me where exactly my shipment is. Its now almost 2 weeks that it was scanned into Lagos Nigeria what type of service are you offering and why am I paying for a 5 day service when I am am clearly paying for no service.
Does anybody know what is going on???
Does anybody know what is going on???
CV
Craig V's update11 Mar 2024, 10:06
Reviewer Update
No one had yet been able to tell me where exactly my shipment is. Its now almost 2 weeks that it was scanned into Lagos Nigeria what type of service are you offering and why am I paying for a 5 day service when I am am clearly paying for no service.
Does anybody know what is going on???
Does anybody know what is going on???
Fedex Express's replyOfficial
13 Mar 2024, 08:58Good day Craig
We understand your frustration and we are committed to resolving this issue promptly.
Please revert to your emails, feedback has been provided.
Regards
Resolution desk
We understand your frustration and we are committed to resolving this issue promptly.
Please revert to your emails, feedback has been provided.
Regards
Resolution desk
Fedex Express's reply13 Mar 2024, 08:58
Official
Good day Craig
We understand your frustration and we are committed to resolving this issue promptly.
Please revert to your emails, feedback has been provided.
Regards
Resolution desk
We understand your frustration and we are committed to resolving this issue promptly.
Please revert to your emails, feedback has been provided.
Regards
Resolution desk
CV
Craig V's updateReviewer Update
13 Mar 2024, 14:08Your emails to me does not say where my shipment is and you don't even know if you have my shipment physically in hand.
It has now been 2 weeks and this issue is no where near resolved. A global entity like fedex thst cannot track my shipmen pathetic and its fedex fault that my shipment was misrouted to Nigeria.....
What are you going to do about it as I have paid for a service that you have not provided.
It has now been 2 weeks and this issue is no where near resolved. A global entity like fedex thst cannot track my shipmen pathetic and its fedex fault that my shipment was misrouted to Nigeria.....
What are you going to do about it as I have paid for a service that you have not provided.
CV
Craig V's update13 Mar 2024, 14:08
Reviewer Update
Your emails to me does not say where my shipment is and you don't even know if you have my shipment physically in hand.
It has now been 2 weeks and this issue is no where near resolved. A global entity like fedex thst cannot track my shipmen pathetic and its fedex fault that my shipment was misrouted to Nigeria.....
What are you going to do about it as I have paid for a service that you have not provided.
It has now been 2 weeks and this issue is no where near resolved. A global entity like fedex thst cannot track my shipmen pathetic and its fedex fault that my shipment was misrouted to Nigeria.....
What are you going to do about it as I have paid for a service that you have not provided.