FedEx Express & Komola Naidu - Turned a complaint into a compliment

Item: Fedex Express
Rating: 4
Author: Talia P

A big thank you to Komola Naidu from FedEx for assisting me swiftly with regards to my issue that i assumed would never get sorted. She contacted me many times as well as emailed me regarding my query. From what started as a complaint to a compliment .., Thank you Komola and Fedex

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Replies (1)

Fedex Express's replyOfficial

25 Feb 2021, 14:15

Thank you for taking the time to write about the experience that you have had with FedEx. We will ensure that our team members receive the recognition they duly deserve.
Regards,
Melanie

Fedex Express's reply25 Feb 2021, 14:15

Official

Thank you for taking the time to write about the experience that you have had with FedEx. We will ensure that our team members receive the recognition they duly deserve.
Regards,
Melanie