RG
Rudolf G
1 reviews | Active since Jan 2010
27 Aug 2020, 15:02
Fedex Express in trouble?
My parcel arrived in the country more than 2 months ago. During this time Fedex tried to clear the parcel 3 times but due to the numerous errors they make they have to resubmit to customs. I have never seen this level of incompetence at Fedex in the 15 years I have dealt with them. My queries dont get answered and neither is their phones. I think they must be in financial difficulties given their level of performance.
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Fedex Express's replyOfficial
27 Aug 2020, 15:14Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Brenda
Regards,
Brenda
Best regards,
Fedex Express's reply27 Aug 2020, 15:14
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Brenda
Regards,
Brenda
Best regards,
RG
Rudolf G's updateReviewer Update
27 Aug 2020, 15:52Your "mamagement team" have reviewed this issue numerous times over the past 2 months and still it is not resolved. You need to try a different approach unless you want the same non result we have had up till now.
RG
Rudolf G's update27 Aug 2020, 15:52
Reviewer Update
Your "mamagement team" have reviewed this issue numerous times over the past 2 months and still it is not resolved. You need to try a different approach unless you want the same non result we have had up till now.