1 reviews | Active since Jan 2010

16 Jun 2020, 10:05

FedEx driver going the extra mile

I had a Takealot delivery out for delivery on 15 June to my work address. The driver called me when he was nearby asking for specific directions. I told him I was not at work that day and asked him what time he'd be back at the FedEx depot. He said between 3 and 4 to which I responded I'd come collect it after 4. At 3.45 he called me again to tell me he was heading back to the depot. When I arrived at the depot the driver met me by my car and handed me my parcel. Fantastic service! Going the extra mile!

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Replies (1)
Fedex Express
Fedex Express's reply16 Jun 2020, 10:08
Official

Thank you for taking the time to write about the experience that you have had with FedEx. We will ensure that our team members receive the recognition they duly deserve.

Kind regards 
Leigh 

Best regards,