JLR
Jean-Pierre Le Riche

1 reviews | Active since Jul 2021

03 Jul 2023, 12:07

Fedex, don't be surprised by NO service, that is the best they can do!

Worst company ever. No use phoning their support, they are not geared or in the mood to help you! It is like talking to a wall that can respond with Huh and that is all. That is if you can get to the wall to talk to it. You first have to wait for the virtual assistant to realise that you do not want to talk to it, then you hold on for a long time, then they answer and don't talk, you can hear them talking in the background, eventually they just hang up. Then you go through the whole process again, line cut off after eventually getting to the wall.... You go through the whole process for a third time.... to talk to the wall again.

0
Replies (1)
Fedex Express
Fedex Express's reply04 Jul 2023, 10:13
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our Resolution team will make contact with you directly to resolve this as soon as possible. I trust this is in order.

Mathapelo Melato