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shane E
1 reviews | Active since Nov 2011
07 May 2018, 19:09
FedEx doesn't care?
Tracking no ********** 06065 I cannot believe the absolute disdain FedEx has for it's customers. Small very important parcel intercepted by customs who demanded info(payment/,,,billing info etc) Was sent to a VERY HELPFUL Rudy Subaya. He tried in vain to resolve the trigger issue . Seems like the WRONG info was passed on to customs by a DIFFERENT employee of FedEx . Now nothing is happening. No mails answerer nada ,niks. Pathetic. Awaiting reply from FedEx USA. Maybe they value customers
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Fedex Express's replyOfficial
08 May 2018, 08:42Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Best regards,
Fedex Express's reply08 May 2018, 08:42
Official
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Best regards,