FedEx does ******* decelararion and forces customers to particiapte in ******* activities

I refer to below chain of e-mails and conversation I had with your colleague in Call centre-Deirdre, whom I spoke on Friday-23rd May: I have explained to her and I want to summarize this matter as below: - Fedex has filled up a wrong HS Code in SARS declaration as that HS code refers to yarn of wool/animal hair and it has resulted in this shipment selected by State Vet as animal hair comes under preview of state vet. This is a wrong declaration as there is no evidence in shippers invoice to suggest that yarn should fall under that HS code. - I think, Fedex should have contacted either shipper or consignee of the goods to ascertain HS code to be used instead of making an arbitrary decision. - Please appreciate that Fedex is only an agent making declaration on behalf of importer and any declaration made to authorities should be with importers confirmation and authorisation only. - Now that Fedex has already made a wrong declaration, then either a voucher of correction should be submitted to authorities and correct HS code, which is 5205.22 in this case should be inserted. - Any charges payable to State Vet should be paid by Fedex and we will not pay the same as wrong declaration was made by Fedex, not by us.

FEDEX HAS BEEN IGNORING EMAILS AND NOT RESPONDING WHATSOEVER. WE ARE BEING FORCED TO MAKE PAYMENT UNDER DURESS AND COMMIT AN ******* ACT BY ACCEPTING A MSIDECLARATION BY FEDEX.

PATHETIC