kM
katlego M

1 reviews | Active since Mar 2012

21 Feb 2018, 09:19

FedEx did not deliver. Driver claims he came and did not find anyone

I bought goods from Loot, they said FedEx will deliver that. Today the goods are not delivered when I check on the loot website I see it says delivery failed twice. The driver never showed up. here is the tracking number LFX ********** 07. Yesterday I missed a call and it said fedex, when I called back the driver claims that the business was closed. There were people at the house for the whole day.

I need the book today because the assignment is due tomorrow. Please make sure that my goods are delivered today.

0
Replies (3)
Fedex Express
Fedex Express's reply21 Feb 2018, 09:27
Official

Hello

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,

Peter Van Rensburg

kM
katlego M's update21 Feb 2018, 09:31
Reviewer Update
Thank you, I will wain in anticipation of your call.
kM
katlego M's update21 Feb 2018, 09:32
Reviewer Update
Thank you, I will wait in anticipation of your call.