Fedex delay

Item: Fedex Express
Rating: 2
Author: ahmed S

My parcel was suppose to get delivered today however the status has now changed to customer has requested non express clearance. I was told by a consultant that I requested a non express (delayed) clearance from FedEx, which I haven't

Helpful (0)

Replies (3)

Fedex Express's replyOfficial

04 Feb 2022, 09:47

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Valdemiro Macome

Best regards,

Fedex Express's reply04 Feb 2022, 09:47

Official

Best regards,

ahmed S's updateReviewer Update

08 Feb 2022, 14:45

Hi

Valdemiro figured out the issue and resolved it almost instantly, he is a true asset to FEDEX. he has excellent customer service skills. FedEx please give him the recognition he deserves

ahmed S's update08 Feb 2022, 14:45

Reviewer Update

Hi

Valdemiro figured out the issue and resolved it almost instantly, he is a true asset to FEDEX. he has excellent customer service skills. FedEx please give him the recognition he deserves

Fedex Express's replyOfficial

24 Mar 2022, 12:38

You are correct Valdo is an absolute Gem and I am so lucky to have him on my team. I will ensure that Valdo receives the recognition he duly deserves
Kind regards
Leigh

Best regards,

Fedex Express's reply24 Mar 2022, 12:38

Official

You are correct Valdo is an absolute Gem and I am so lucky to have him on my team. I will ensure that Valdo receives the recognition he duly deserves
Kind regards
Leigh

Best regards,

Fedex delay

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