MJ
Mo J

1 reviews | Active since Jul 2011

28 Dec 2023, 05:05

Fedex damages my goods and takes no responsibility

Fedex service is shocking. My goods were damaged by fedex and I lodged a claim with Fedex. Instead off lodging the claim and properly investigating, fedex sends you from Pillar to post. The South African Fedex division is a joke and very happy to pass responsibility to someone else. I am still waiting for my claim to be finalised.

0
Replies (1)
Fedex Express
Fedex Express's reply28 Dec 2023, 08:11
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you directly to resolve this as soon as possible. I trust this is in order. RegardsResolution desk