SG
Shaun G
1 reviews | Active since Oct 2013
27 Jul 2020, 09:59
Fedex Custom Clearance
Fedex custom clearance is the most useless department and should be ashamed. Our package is a medical package for our son that has a rare eye disease and His glasses has been stuck for clearance for a month! No contact fro Fedex no getting though to them and no success with email addresses provided for this department.. What a despoilment
Helpful (0)
Replies (4)0
Replies (4)
Fedex Express's replyOfficial
27 Jul 2020, 12:10Thank you for taking the time to write about your experience that you have had with FedEx. Please allow us a short while to investigate. A member of management will make contact with you directly to resolve . I trust that this is in order .
Regards
Melanie Goolam
Regards
Melanie Goolam
Best regards,
Fedex Express's reply27 Jul 2020, 12:10
Official
Thank you for taking the time to write about your experience that you have had with FedEx. Please allow us a short while to investigate. A member of management will make contact with you directly to resolve . I trust that this is in order .
Regards
Melanie Goolam
Regards
Melanie Goolam
Best regards,
SG
Shaun G's updateReviewer Update
27 Jul 2020, 12:17 Melanie thank you for prioritizing this matter, you are the first person willing to help.
It is sad that one always have to escalate to management to get a response out of a department.
Appreciate your help Melanie
It is sad that one always have to escalate to management to get a response out of a department.
Appreciate your help Melanie
SG
Shaun G's update27 Jul 2020, 12:17
Reviewer Update
Melanie thank you for prioritizing this matter, you are the first person willing to help.
It is sad that one always have to escalate to management to get a response out of a department.
Appreciate your help Melanie
It is sad that one always have to escalate to management to get a response out of a department.
Appreciate your help Melanie
SG
Shaun G's updateReviewer Update
03 Aug 2020, 12:27 Melanie we are still waiting?
SG
Shaun G's update03 Aug 2020, 12:27
Reviewer Update
Melanie we are still waiting?
SG
27 Jul 2020, 09:59 was my first entry By then I have waited for almost a month to hear anything. Today is the 24 August 2020 and no one of the staff can get back to me
List of people I have been in contact with but no getting back to me :
Vanessa Christine Vorster ***
Ahmed Zaid Ebrahim <***
Bradley Johnson <***
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Shaun G's updateReviewer Update
24 Aug 2020, 10:3627 Jul 2020, 09:59 was my first entry By then I have waited for almost a month to hear anything. Today is the 24 August 2020 and no one of the staff can get back to me
List of people I have been in contact with but no getting back to me :
Vanessa Christine Vorster ***
Ahmed Zaid Ebrahim <***
Bradley Johnson <***
***
***
***
***
***
SG
Shaun G's update24 Aug 2020, 10:36
Reviewer Update
27 Jul 2020, 09:59 was my first entry By then I have waited for almost a month to hear anything. Today is the 24 August 2020 and no one of the staff can get back to me
List of people I have been in contact with but no getting back to me :
Vanessa Christine Vorster ***
Ahmed Zaid Ebrahim <***
Bradley Johnson <***
***
***
***
***
***