SH
Sean H

1 reviews | Active since Feb 2020

18 Mar 2021, 16:02

FEDEX CROSS BORDER MUST INEFFICIENT ************* COMPANY THERE IS PLUS UNFRIENDLY SERVICE OVER THE PHONE

FEDEX cross border is the most useless ************* company there is and the what's bad about it is it wasn't my choice to use them I bought clothing from Fanatics UK and Fanatics use FEDEX CROOS BORDER as courier to ship my products from UK side it show s goods checked in at Fedex cross border on the 3rd February 2021 until now I haven't received my goods and last stats was that its in the country of destination and cleared Customs on the 8th of March 2021. When phoning FEEX ON *** THEY CANT HELP WITH LOCATING OR WILL NOT ASSIST AS THEY SAY THEY CANT HELP ME WHERE MUST I GO TO NOW WITH ALL THE TRACKING NUMBERS THEY GAVE ME NO ONE CAN ASSIST FROM FEDEX

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Replies (1)
Fedex Express
Fedex Express's reply18 Mar 2021, 18:38
Official
TThank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.

Regards