1 reviews | Active since Oct 2016

21 Dec 2018, 19:00

FedEx Couriers no good!

A package was sent on 3 December from CZ to me in SA. The parcel arrived in SA on 6 December and went to customs, everyday I get told customs has not cleared the package, after 2 weeks? For a courier service that is pathetic, because I paid speed delivery, should FedEx not phone customs and get someone in charge to sort this out? Or is this my job???

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Replies (1)
Fedex Express
Fedex Express's reply24 Dec 2018, 11:02
Official
 Hello 

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order. 

Regards, 

Tamryn Collinge 

Best regards,