FEDEX courier service

I was having a problem with tracking a shipment that was due to be delivered and after several frustrating phone calls I got a lady called Lunga Khoza who went above and beyond her duties to ensure that I received the order. After many promises and let downs, she eventually made sure we got a late delivery that was delivered to our door, after hours at 20h15 in the evening. Thank you so much Lunga. You deserve to receive "employee of the month" if Fedex have such an award and I will look forward to dealing with you in the future.