Fedex Cape Town
<p>I have been waiting for the above package to arrive in the country and when it finally arrived I got all sort of ******* feedback from Fedex staff . Firstly I was told that the shipment didnt have delivery notification time and my question to a Mr Christof on this number ********** was so if they receive parcels without time delivery they wont deliver them and he came up with another excuse that their system was down ...yes the system could have been down but not the delivery vehichle. I was promised that the shipment was goin g to be delivered the next day which is Tuesday 16May but upon me tracking it the same result that I got on Monday is still there </p> <p> ********** 96456<br />Help Print<br />In transit<br />At FedEx destination facility<br />CAPE TOWN, ZA<br />Ship date:<br />Fri 5/05/2017<br />OLDS, AB CA<br />Scheduled delivery:<br />Pending<br />TOKAI ZA<br />No scheduled delivery date available at this time.<br />Customize Delivery Request Notifications Obtain Proof of Delivery<br />More actions<br />Travel History Hide Help<br />Date/Time<br />Activity Location<br />5/13/2017 - Saturday<br />8:33 am At local FedEx facility CAPE TOWN ZA<br />5/12/2017 - Friday<br />5:34 pm Shipment exception CAPE TOWN ZA<br />Held, cleared regulatory agency(s) after aircraft/truck departed<br />5:33 pm International shipment release - Import CAPE TOWN ZA<br />5/11/2017 - Thursday<br />6:15 pm In transit CAPE TOWN ZA<br />Package available for clearance<br />6:14 pm At destination sort facility CAPE TOWN ZA<br />5:16 am In transit DUBAI AE<br />5/10/2017 - Wednesday<br />4:37 am Departed FedEx location MEMPHIS, TN<br />4:20 am In transit MEMPHIS, TN<br />5/09/2017 - Tuesday<br />11:23 pm In transit MEMPHIS, TN<br />3:12 pm In transit MEMPHIS, TN<br />2:15 am In transit MEMPHIS, TN<br />5/06/2017 - Saturday<br />12:17 am Arrived at FedEx location MEMPHIS, TN<br />5/05/2017 - Friday<br />7:50 pm In transit CALGARY, AB<br />5:31 pm In transit CALGARY, AB<br />4:40 pm Left FedEx origin facility CALGARY, AB<br />12:32 pm Picked up CALGARY, AB<br />5/04/2017 - Thursday<br />1:52 pm Shipment information sent to FedEx <br />Select time zone <br />Shipment Facts Hide<br />Tracking number ********** 96456<br />Weight 2.8 lbs / 1.27 kgs<br />Total pieces 1<br />Terms Shipper<br />Special handling section Deliver Weekday<br />Service FedEx International Priority<br />Dimensions 14x10x10 in.<br />Total shipment weight 2.8 lbs / 1.27 kgs<br />Packaging Your Packaging<br />Standard transit 5/08/2017 by 6:00 pm</p> <p> </p> <p>Noone in fedex seems to be intersted in taking ownership . Upon calling the national call center and getting disconnected 10 times before getting to finish my story an email was sent but still now no reply to that email . This to me is very very very bad service and I will never recommend anyone to use Fedex . </p> <p>Swikelani Baloyi ********** />9:50 AM (37 minutes ago) <br /> <br /> <br /> <br />to zacptops, gaff.cassim, martin.merwe, me<br /> <br /> <br /> <br /> <br /> <br /> <br />Good day all</p> <p> </p> <p> </p> <p>Kindly advise on this shipment. The client have been waiting for his package to be delivered, when is this going to be delivered?</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>Thank you and Kind regards</p> <p> </p> <p>Swikelani Baloyi</p> <p>Customer Relations Representative Johannesburg</p> <p>FedEx Express South Africa (Pty) Ltd</p> <p>Registration number ***</p> <p>FSP number 45088</p> <p> </p> <p>Telephone +27 87 ********** </p> <p> </p>
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
