tN
trevor N

1 reviews | Active since May 2018

22 Oct 2018, 14:36

Fedex cant read a commercial invoice!

I have a kit ordered in the USA and send Global priority mail with a guaranteed turnaround of 3 working days. This was posted on the 15 October.

Now 6 working days later i am told by FedEX the vlaue of this shipment is over R 52 000. Yet the comercial invoice states it at $ 1 500!

I am then told it will take 7 working days to sort our??

0
Replies (1)
Fedex Express
Fedex Express's reply22 Oct 2018, 15:03
Official

Hello

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,

Tamryn Collinge