LN
Leonora N
1 reviews | Active since Mar 2009
03 Feb 2021, 14:24
Fedex can't find Cape Town
I ordered an item online from Incredible Connection on the 29 Jan. They use Fedex to deliver, and I live in Cape Town, Western Cape. Twice on the 3rd Feb (at 8h00 and at 12h31), Fedex tried to unsuccessfully deliver my parcel in Johannesburg. I have verified with Incredible Connection that my delivery address is correct and that it states Western Cape
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Fedex Express's replyOfficial
04 Feb 2021, 14:19Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Fedex Express's reply04 Feb 2021, 14:19
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie