1 reviews | Active since Jun 2016
Fedex bad call service.
Worst delivery service I have ever had...
I had a package that was suppose to be delivered before the end pf may 2018, I haven't received it so I started phoning to find out.
The one lady I spoke to (Veni) gave me her E-mail to send the information needed to get the package out, after that I tried following up with an E-mail but no response. I tried phoning again and I found out they don't have my e-mail or my phone number, so I gave them the details to contact me but no response.
I phoned again and still they haven't fixed my details so I gave it to them a few times over every time I phoned where they only made false promises and haven't responded back to me even once.
Then I phoned again and got hold of Tumi who did the same and the day after I got hold of Natasha and she put us through to the Manager (Lee) who promised to phone us back in half an hours time and she didn't phone back ether and the last one I spoke to refused to put me through to the Manager, SO after frustration we called again and we were told the managed was in a meeting so we requested she phone us back ASAP...
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
