Fedex are ********
I bought hair from China on the 25th November. My package was shipped within a day on ordering and arrived in South Africa in 3 days. Then Fedex called to inform me my package was held by customs and requested proof of payment. I sent proof of payment as requested. Fedex informed me that customs imposed a penalty of R1000 on my package and asked if i could pay for it. Yes i said yes since i didn't want to delay my package further. Now Fedex has issued me an invoice with an amount of R2 942.49 saying i should pay this amount for my package to be released. This amount they are requesting is 95% of my package value. How does Fedex calculate their customs. This amount is outrageous and i cannot pay it. Fedex i want my package and i cannot pay the amount you are requesting because it is too much & i cannot afford it.
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Best regards,
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Best regards,
