PT
Patience T

1 reviews | Active since Dec 2018

01 Oct 2020, 07:51

FedEx and their customs delay in delivering my parcel!!!!

My hair arrived on the 2nd of September from China Fedex asked me to submit the necessary documentation which I did, a month later customs and fedex have not delivered my hair! I am so disgusted by the sense of no urgency these people have. A whole month !!! I bought hair and delivered with Aramex the same time and it was quick and sufficient! I want my hair today otherwise I will escalate this and go on twitter as well. I have been more than patient!

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Replies (1)
Fedex Express
Fedex Express's reply01 Oct 2020, 09:54
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.

Regards,
Melanie