Fedex and superbalist delivery blunder contines!!!!

I have an order from superbalist that was due for delivery on the 18th of November. But no delivery happened and no one communicated anything with me. Last night i sent an email to inquire with superbalist, I received a vague feedback about some warehouse delay. And on the 19th of November; I receive smses in the morning telling me that my order will be delivered today(19th November) by Fedex, and the superbalist app did confirm that the order is out on delivery and I made it a point to be home the entire to receive my order.Again on the 20th I receive more notifications telling me that my package is out for delivery but even now there has been no delivery made.

I am angered right now because delivery did not happen, for the 2nd time now and the online notification says "We tried to deliver your order today, but couldnt. Recipient wasnt available to take delivery, so we'll reschedule". This got me so furious, and I have said this before; Fedex gives township deliveries to shoddy subcontractors who do not adhere to delivery schedules and always claim to be lost or not to find the recipient for delivery; all of this without any call from the people entrusted with delivering our goods. Clearly township deliveries are very low on the list of Fedex priorities.And i am steadily losing faith in Fedex as a service provider. This is the 2nd occurrence within a 2 week period, not so long ago I had the same problem with a takealot order that had to be delivered by Fedex. This is totally unacceptable, We pay for these goods and deserve for them to delivered in a timely manner, regardless of where we stay.

And it seems now Fedex has took a decision to ignore my complaints even though my package remains undelivered. No communication from both Fedex and superbalist. Now the package that was due for delivery on the 18th of November still remains undelivered. This level of service is absolutely sickening, but this is clearly now acceptable.