SN
Sindi N

1 reviews | Active since Jan 2024

14 Jan 2024, 21:04

FedEx

I can not even give them one star, as they have the worst Service that I have ever come across. Parcel was send from Pakistan to me in South Africa in November 16th last year still the parcel is stuck at custom clearance, I cant get hold of anyone to help instead they have been insisting that I should send 5000 for costume clearance how is that possible also the seller has been trying to get a hold of them but I can’t get any help

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Replies (2)
Fedex Express
Fedex Express's reply15 Jan 2024, 14:59
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you directly to resolve this as soon as possible. I trust this is in order. RegardsResolution desk
Fedex Express
Fedex Express's reply15 Jan 2024, 15:37
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you directly to resolve this as soon as possible. I trust this is in order. RegardsResolution desk