1 reviews | Active since Mar 2017

03 Aug 2022, 08:13

Fed-up with FedEx

I've been waiting a week for FedEx to deliver my package. They respond that my address is undeliverable. I live in a normal house in a normal street in a normal suburb. Please guys, up your game.

0
Replies (2)
Fedex Express
Fedex Express's reply03 Aug 2022, 08:15
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
 Lunga Khoza
's update03 Aug 2022, 14:54
Reviewer Update
Thank you Lunga from FedEx for clearing the matter with me. There was confusion regarding my address from the sender's side. I fully understand what has happened and would change my rating from one to three stars. If only the driver would have called me, I would change to a five star rating.