FED EX : MOST USELESS COMPANY

I ORDERED A SHIPMENT FROM CHINA ON THE 10/09/2023 AND I RECEIVED A TRACKING NUMBER , WHEN IT ARRIVED AT JOHANNESBURG PHEPILE FROM FED EX CALLED ME AND ADVISED THAT IT WAS AT THEIR WAREHOUSE AND THAT I NEED TO COMPLETE SOME FORMS , SHE SAID SHE WILL MAIL ME AND THAT SHE WILL GET MY EMAIL ADDRES FED EX DOCUMENTS , SHE SUBSEQUENTLY SENT THE MAIL TO THE WRONG ADDRESS , I HAVE BEEN SENDING NUMERIOUS MAILS AND MADE NUMERIOUS CALLS AND TO DATE HAVE NOT RECEIVED ANY CLARITY ON THE DELIVERY , SHE NOW CLAIMS THAT I MUST PAY ADDITIONAL FEES FOR HER INCORRECT SPELLING OF MT EMAIL ADDRESS .